Terms of Service

1. Acceptance of Terms

By accessing or using ThreadIntel.ai (“Service”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

ThreadIntel.ai provides real-time social media monitoring and intelligence. We host and operate the Service, and may update or modify features at our discretion.

3. Accounts & Security

• You must provide accurate information when creating an account.
• You are responsible for safeguarding your credentials and any activity under your account.
• For BYOK (Bring Your Own Key) customers, you control encryption keys. ThreadIntel.ai cannot access your decrypted data without permission.

4. Fees & Payment

Access to certain features may require subscription fees. All fees are non-refundable except as required by law.

5. User Data & Privacy

You retain all rights to your data, custom prompts, feeds, and metadata. We will never sell your data. See our Privacy Policy for details.

6. Termination

You may cancel at any time. We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful activity.

7. Disclaimer of Warranties

The Service is provided “as-is” and “as-available.” ThreadIntel.ai disclaims all warranties, express or implied.

8. Limitation of Liability

In no event will ThreadIntel.ai be liable for indirect, incidental, special, or consequential damages arising out of your use of the Service.

9. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA, without regard to its conflict-of-law provisions.

10. Changes to Terms

We may revise these Terms from time to time. When changes are significant, we’ll notify you via email or in-app banner.